6 Finest Watch Repair and Restoration Shops in Singapore

A watch contains several minute parts, all working cooperatively to tell you the accurate time. Even a minor malfunction can disrupt the entire mechanics.

 Fixing a watch requires an expert who can carefully assess the problem and repair/replace the parts needed for smooth functioning.

 There are numerous watch repair shops in Singapore, but not all are reliable. The ones listed below are the leading shops with the best service in the field.

1. Swiss SAV
Website: https://swisssav.com
Address: 19 Tanglin Road #06-27, Singapore- 247909
Phone: +65 8363 9000
Email: info@SwissSAV.com
Working Days/Hours: Tue – Sat: 11:00 am – 6:30 pm. Closed on Monday, Sunday, and Public holidays.

There are not many establishments that specialize in Swiss watches. Swiss SAV not only repairs them but provides original parts imported from all around the globe.

Their specialists have received training from top Swiss watchmaking schools and have years of experience handling French and Italian watches.

Any queries or problems can be solved with a click through WhatsApp. An attentive customer care person is always present round the clock.

Highlights:

  • High Jewelry & Mechanical timepieces
  • Restoration of Vintage pieces
  • Polishing as per the Swiss standard
Pros Cons
No void of warranty during servicing. Not much information regarding other manufacturers.
Original parts are available.  
No upselling  

Review:

“I had a Casio G-Shock battery replacement, which didn’t last very long. Then I contacted them and told them about my problem. Not only did they change my battery, but they also provided a warranty.”

Steven Sunaryo
2. The Watch Specialist’s Clinic
Website: https://www.thewatchspecialistsclinic.com
Address: 6A Maju Avenue, Serangoon Gardens, Singapore- 556684
Phone: +65 9101 0339
Email: thewatchspecialistsclinic@gmail.com
Working Days/Hours: Tue – Sat: 10.30 am – 6.00 pm.
Closed on Monday, Sunday, and Public holidays.

The Watch Specialist’s Clinic is a standalone shop with a prompt emphasis on Swiss manufacturers.

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 It was established in 2012 by Willie Quek, with a vision of providing high-quality repairs using authentic Swiss tools.

 A unique thing about them is they will first deconstruct the entire timepiece and tune/oil all the parts free of charge before checking for defects. This process can sometimes eliminate the problem without needing further fixing.

Highlights:

  • Top-notch authentication facility is available
  • Repairing, Replacing & Reassembling services
  • Appropriate/correct diagnosis by experts
  • High quality Swiss standard battery replacement
Pros Cons
2-year warranty for every service Not the best place for Italian, French, and Japanese watches.
Expert in Swiss brands  
Follows strict guidelines during disassembly  

Review:

“I visited them for my malfunctioning Rolex watch. I was amazed at how precise their techniques were. The people were highly skilled with the tools and even did a free battery replacement. I will definitely visit again.”

Wei Chiann Hoo
3. Bonfield
Website: https://bonfield.com.sg
Address: 48 Tanglin Halt Road #01-329, Singapore- 142048
Phone: +65 6473 5505
Email: info@bonfield.com.sg
Working Days/Hours: Mon – Fri: 10.00 am – 06.00 pm.
Closed on weekends

As one of the best and oldest horologers in Singapore, Bonfield opened its doors during the 1980s, situated at a prime location in the city.

They are experts in dealing with various timepiece manufacturers with authorization to look after Jacques Etoile, Nienaber-Uhren Bünde, and So this.

 And if you want to modify your watch with precious stones, they have you covered on that as well. Already approved by the Gemological Institute of America or GIA, their authenticity speaks for itself.

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Highlights:

  • Authentication & Appraisal
  • Diligent repairing and restoration process
  • Unique jewelry customization is available
Pros Cons
Service warranty up to 5 years Slightly higher rates
Best quality Swiss equipment Some foreign brands are not covered like Italian and Belgian
Proper jewelry certification  

Review:

“My father’s Seiko had damaged glass, and not even the service center wanted to mess with it. The owner then stepped in, studying the situation. He then fitted a custom glass that looked much better than the original. I am satisfied with their work.

Matija
4. JW Horological Gallery
Website: http://www.jwwatch.com
Address: 3 Pickering Street, #01-50, Singapore- 048660
(along South Bridge Road, directly opposite FookHai Building 福海大夏)
Phone: +65 6538 6055
Email: jwwatch@pacific.net.sg
Working Days/Hours: Thursday: 12:30 pm – 3:00 pm.
Closed on all other days of the week.

JW Horological Gallery is a 2-in-1 shop and a repair center, which was inaugurated in the late 1990s by an expert watchmaker, John Wang.

 It started as a watch restoration center but gradually gained recognition as an authorized service center for the B-Swiss & Carl F. Bucherer brand.

 Over the years, their high-quality, non-destructive case polishing technique has gotten an audience among numerous vintage enthusiasts.

Highlights:

  • Excellent repairing and restoration service
  • Gentle case polishing to avoid damage
  • Exclusive belt sanding facility
  • Authentic battery change
Pros Cons
One of the best polishing services out there Not the best place for German, Italian or Japanese timepieces
Skilled technicians  
 Easy, online purchase available round the clock.  

Review:

“I had a vintage Rolex that needed servicing. I sent my watch to their shop and was pleased by their quick service.  The people there are very skilled. Thank you, John and the team. I would recommend visiting them if you live near Pickering St.”

Glen M
5. Global Watch Service Center
Website: https://www.globalwatchservice.com.sg
Address: 333, Kreta Ayer Heights, #02-18, Singapore- 080333
Phone: +65 6655 3388 / +65 9752 4931
Email: cs@globalwatchservice.com.sg
Working Days/Hours: Tue – Sat: 10 am – 6 pm
Sun: 11 am – 3 pm.
Closed on Monday and public holidays.

If you own a Rolex or a Swatch, Global Watch Service Center is the right place for you. They have hired professionals with more than 18 years of experience.

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 They can handle all sorts of timepieces like chronographs, quartz, and digital. On top of that, they are also an authorized service center for Maurice Lacroix SA.

An appointment is easy to book through the inquiry number or email id mentioned above.

Highlights:

  • Part refurbishment and restoration
  • Full servicing, including time accuracy check
  • Efficient watch authentication process
  • Trustworthy and reliable service centers
Pros Cons
Specialist in Swiss Brands Need to book an appointment beforehand
Reasonable pricing  
Great customer assistance  

Review:

“I gave four of my watches to get serviced, and it took them only two weeks. The quality of their servicing exceeded my expectations. My timepieces feel new like the day I bought them. And the servicing was pocket-friendly too.”

Darren Wang
6. 2Tone Vintage
Website: https://2tonevintage.com/
Address: 428 River Valley Road, #01-11, Singapore- 248327
Phone: +65 8322 1511
Email: info@2tonevintage.com
Working Days/Hours: Mon-Sat: 12 pm – 9 pm

2Tone Vintage is a huge showroom cum service center located at a prime location. They exclusively specialize in exotic vintage timepieces that cannot be fixed in regular shops or have to be sent to their manufacturers overseas.

 Their restoration techniques for leading companies like Rolex, Panerai, Omega, Audemars Piguet, and many more, are a piece of art. There are not many places that can fix PaneraiLuminor Submersibles.

 All of their technicians have trained from abroad, and their chief watchmaker, Mr.Jafar, has over 30 years of experience in this field.

Highlights:

  • The best advice during the purchase
  • Favorable policies on watch insurance
  • High-quality watch appraisal
  • Delicate care of vintage pieces
Pros Cons
Great place for servicing rare watches Expensive rates
Exceptionally experienced staff  
 Warranty up to 1 year  

Review:

“The workforce here is genuine and sincere about their work. They carefully explained to me the problems my watch was facing and how they would proceed with it. All I can say is that they complete their work with due diligence. It is a great place to explore if one wishes to buy watches.

Ruzaini Zainal Abidin